Free Emergency Evaluation
• We are available 24 hours a day, 7 days a week!
• Our team will promptly arrive within 1 hour on location.
• A technician will walk through and evaluate the damaged area, communicate areas of concern and advise on the necessary course of action.

If you choose APEX...

We Work Directly With Your Insurance To Make A Stressfull Event As Seamless As Possible For YOU!
WE...
• Educate and keep YOU informed every step of the way.
• Assist you in filing a claim with your insurance and walk you through the process.
• Will contact your insurance company immediately.
• Inform your insurance company of the status of the damage, what work needs to be done and why.
• Take digital photographs of the damaged areas and submit that directly to your insurance.
• Take air and moisture readings and submit all requested data to your insurance.
• Are present during any insurance agent onsite evaluations or inspections upon request.
• Stay in constant contact with your agent to inform them of the progress and/or any unforeseen additional damage.

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We Minimize Secondary Damage & Maintain A Healthy Environment In Your Home.
Water Extraction & Drying
WE...
• Have safe and secure storage solutions for your property that may need to be temporarily removed from your home.
• Always attempt to salvage your carpet/flooring by extracting as much water as possible. If we can, then we will set our dehumidifiers and our high-velocity air movers to dry everything out as quickly as possible.
• Clean, dry, stretch, deodorize and treat your carpet to prevent any microbial growth to your carpet/flooring.
• Will safely remove and dispose of all materials as required under protocol if your carpet/flooring cannot be recovered.
• Will keep samples for insurance and matching purposes for reinstallation.

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We Properly Access Hidden Water And Damage To Find The Source Of The Problem.
Finding The Source
WE...
• Trace the path of the water damage to find the source.
• Look for any hidden water, damage and mold which includes...but are not limited to: sheetrock, base of wall structures, under flooring, under/behind cabinets, inside walls, in ceiling, electrical areas, irrigation system, outside piping, dishwasher connections, washer connections, sewage and plumbing.
• Document ALL affected areas.
• Consult with YOU and your insurance agent to create the best course of action to specifically meet YOUR needs and schedule.

 

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We Work Quickly To Return Your Property And Contents To Normal Condition.
Restoration Of Your Property And Home
WE...
• Repair the source of the problem once it is identified.
• Install any new structual items such as flooring, sheetrock, cabinetry, insulation and ceiling that need replacing due to damage.
• Treat any salvagable items to stop and prevent microbial growth.
• Use a filtration system to clean any remaining mold spores from the air.
• Clean, deodorize and treat any upholstery and/or damaged furnishings.
• Use extra measures to minimize the amount of debris from settling on any items remaining in your home that is a result of our work.
• Continually monitor air and moisture levels to ensure safe levels are stable.
• Inform your insurance of completion of work.
• Are present during any final inspections upon request.
• Address and repair any further findings of concern.
• Educate you on preventative measures to avoid possible future problems.
• Ask your input on your experience with us and how we may take any future steps to improve our quality of service.